State Authorization

Roanoke-Chowan Community College participates in the State Authorization Reciprocity Agreements.

Roanoke-Chowan Community College is a participant in the National Council for State Authorization Reciprocity Agreements and through this participation is authorized to offer online courses to residents of SARA-member states and territories.

U.S. Department of Education regulation 600.9(c) requires that if an institution is offering distance education in a state where it is not physically located, the institution must meet individual state requirements for offering distance education to students within that state.

State Authorization is a legal issue dealing with a college’s adherence to state requirements for colleges to secure authorization to offer instruction in that state. Compliance with individual state requirements is now part of the Higher Education Opportunity Act of 2008, Amended 2010 and 2020. To learn more about state authorization regulations for distance learning, review the State and Federal Regulations on ‘State Authorization’ of Distance Education document.

The Student Grievance Contact Information for Individual States provides phone numbers, emails and/or links to state education agencies.

R-CCC Student Complaint and Grievance Procedure

Roanoke-Chowan Community College is committed to providing students with an avenue for sharing concerns and officially registering complaints about academic services, programs or college processes. Students seeking to report or resolve a complaint should follow R-CCC’s Student Grievance Procedure/Due Process, and if necessary, fill out the Student Formal Complaint Form.

R-CCC Student Grievance Contact

Dr. Tanya Oliver
Executive Vice President of Academic and Student Affairs
PO Box 1248, Ahoskie, NC 27910
252-862-1287
toliver@roanokechowan.edu
www.roanokechowan.edu

SACSCOC Complaints

Roanoke-Chowan Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award associate degrees, diplomas, and certificates. If a student has evidence of an institution’s significant non-compliance with SACSOC standards, the individual should review SACSCOC’s complaint procedures policy, fill out the complaint form at the bottom of the policy, and complete any further instructions dictated by SACSCOC’s policy.

SACSCOC Contact Information

Southern Association of Colleges and Schools Commission on Colleges
1866 Southern Lane, Decatur, GA 30033
(404) 679-4500
www.sacscoc.org

State Authorization Reciprocity Agreement-North Carolina

Students not located in North Carolina and enrolled in R-CCC – which is an institution operating under SARA North Carolina (SARA-NC) – may submit complaints to the state portal agency, North Carolina State Education Assistance Authority (NCSEAA). Students wishing to submit complaints to NCSEAA may do so only after completing the R-CCC complaint process. Students should follow SARA-NC’s Complaint Process and use the SARA-NC Complaint Form.

SARA-NC Portal Liaison Contact Information

Terrence R. Scarborough, M.P.A., Director of SARA North Carolina
(919) 248-4667
terrence@saranc.org

SARA-NC Contact Information

NC SEAA
C/O SARA North Carolina
P.O. Box 41349
Raleigh, NC 27629
(855) 727-2162
https://www.saranc.org
complaint@saranc.org

North Carolina Post-Secondary Education Complaints

If a complaint cannot be resolved through the Roanoke-Chowan Community College Student Grievance Procedure/Due Process and the student is a resident of North Carolina, then the student may file a complaint with the North Carolina Post-Secondary Education Complaints unit. Please review the Student Complaint Policy (PDF) and complete the Student Complaint Form or mail all relevant information and supporting documentation regarding their complaint to the contact in formation below.

North Carolina Office of Post-Secondary Education Complaints Contact Information

North Carolina Office of Post-Secondary Education Complaints
c/o Student Complaints
223 S. West Street, Suite 1800
Raleigh NC 27603
(919) 962-4550
www.northcarolina.edu/post-secondary-education-complaints/

State Authorization Liaisons and Student Complaint Agencies Per State

For students located outside of North Carolina, each NC SARA Member state has a State Portal Entity/Liaison with their own grievance procedures. If an issue cannot be resolved through the grievance procedure, a student located outside the state of North Carolina may file a complaint with the student complaint agency for the state in which they are located.

Professional Licensure Disclosures

Certain Roanoke-Chowan Community College academic programs prepare students to sit for applicable professional licensure and/or certification examinations in North Carolina. Professional licensing requirements in North Carolina may not be recognized as sufficient to obtain a license in any other state. In order to comply with the U.S. Department of Education regulations regarding distance education for professional licensure, Roanoke-Chowan Community College is required to make the following disclosures with respect to professional licensure or certification outside the state of North Carolina.
Prospective R-CCC students who live outside North Carolina or plan to practice in another state should review these disclosures to ensure their program’s curriculum meets their state’s licensure requirements. For more information, contact the departments listed on the disclosure forms.

Additional Professional Licensure resources:
NC-SARA Professional Licensure Directory
Professional Licensing Boards by State
North Carolina Business & Occupational License Database
U.S. Department of Education